Refund Policy

  1. Refund policy
    River offers a 7 day free trial so you can assess the suitability of the Services for your requirements. This trial can be extended upon request if you need more time to assess the software. When you register with River, you agree to pay and take responsibility for all charges made in accordance with your plan and these policies. For these reasons we do not offer refunds once you have signed up for a paid plan and your credit card has been charged. In order to be fair, no exceptions are made. Monthly plan billing: Our monthly plans are month-to-month, billed in advance on a pay-as-you-go basis. Monthly plans automatically renew every month. You are billed once per month on the renewal day, which is the same day of the month on which you signed up for the plan.
  2. Cancellation
    You have the right to access the Site and use the Services for the full period you have paid for. You may also cancel at any time prior to the end of your paid up period. No prorated refunds are provided for cancellations made before the end of the paid up period.
  3. Your Free 7-day trial
    River offers a free 7-day trial on paid plans. You are not required to enter payment information, but your plan will expire at the end of the 7 day.
  4. Failed charges
    If River is unable to bill your credit card your account will enter the dunning process and we will try to charge your account 2 more times for the next 2 days. After this period if unsuccesfull we will terminate your Account. Accounts that have been terminated after dunning, may be reactivated if valid payment information is entered and we can successfully charge the card for all debits made on the account since the failed charge.
  5. Contacting us

    If you have any questions about this Refund Policy, the practices of this site, or your dealings with this site, please contact us at:

    ColibriTool Sp. z o.o.
    Mokotowska 1
    00-640 Warszawa

    or by email:

    This document was last updated on June 21st, 2016